Oct 1st, 2024
Massachusetts General Hospital
Associate Director, Prospect Management and Research
( Massachusetts | Hybrid )
About the Organization
Massachusetts General Hospital is one of the world’s top academic medical centers. It is the original and largest teaching hospital of Harvard Medical School, where nearly all our staff physicians serve on the faculty.
Mass General has pioneered medicine for more than 200 years, and we’re thinking big about the future. In 2021, we launched our largest-ever comprehensive fundraising effort — The Campaign for Mass General— which seeks to raise $3 billion in philanthropic funding that will help us reach our four ambitious campaign goals, each grounded in a pillar of Mass General’s historic mission to treat, discover, teach and serve. To learn more about our Campaign, click here.
Our Department
The Development Office is a vibrant and collaborative team focused on advancing the hospital’s mission of health care excellence. We are committed to expanding the philanthropy that makes this mission possible.
We offer a competitive benefits package including generous health care and retirement plans and an array of professional development opportunities. We also offer a Flexible Workplace Program, a hybrid work model that affords employees the opportunity to work in the office a minimum of 4-6 days per month, depending on the business needs of the role. We comply with all Mass General Brigham conditions of employment, including vaccination mandates.
Diversity and inclusion are priorities for our office and the hospital. We strongly believe that a team of diverse identities, experiences, opinions and perspectives drives creativity, innovation and excellence.
Job Description
The Associate Director, Prospect Management and Research works as a strategic partner with front-line fundraising staff to provide prospect research support, manage prospect portfolios, track prospect activity and collaborate around prospect strategies. Reporting to the Senior Director, Prospect Management and Research, the Associate Director proactively works to expand the pool of potential prospects and is timely in responding to research requests from members of the front-line fundraising staff.
The Associate Director must apply creative thinking and be curious, focused and persistent in pursuing threads of information. They should be capable of interpreting complex documents, including corporate proxy statements and insider stock filings and possess excellent writing skills. They must be able to identify and adapt to shifting priorities, be flexible and resourceful, and exercise professionalism and discretion in working with confidential information.
The ideal candidate for this role is a collegial team player with experience in prospect research or prospect management, familiarity with a broad range of research techniques and excellent customer service skills.
Principal Duties and Responsibilities
Conduct research on individuals, corporations and foundations using a wide variety of prospect research resources and prepare confidential biographical and financial profiles for members of the development staff, senior management, trustee leadership and key volunteers.
Analyze research requests to determine appropriate level of detail required.
Rate the giving capacity of individual prospects.
Support the research needs of assigned fundraisers/fundraising teams.
Assist in proactively identifying major and principal gift prospects with a focus on assessing capacity and connections to Mass General.
Assist frontline fundraising staff in prioritizing prospect portfolios and encourage the timely review and assignment of newly identified prospects through re-occurring one-on-one portfolio review meetings and collaborative prospect strategy.
Facilitate the assignment of prospects to portfolios, create portfolios for new staff and reassign portfolios for departing staff.
Maintain accurate, up-to-date information on prospects and donors.
Track and disseminate news and information about top donors and prospects.
In collaboration with the Assistant Vice President and Senior Director, Prospect Management and Research,
Aid in process improvement initiatives for the Research team and the entire Development Office,Devise and implement prospect management improvements, taking into account campaign needs, and
Oversee Research team data quality projects.Proactively participate in professional development opportunities.
Prepare and regularly update progress reports.
Contribute to maintaining positive office morale, even in the face of high work volume and challenging periods.
Take on other office-wide duties at the request of Development leadership.
Adhere to the mission, credo, and standards of behavior of Mass General.
Qualifications
This position requires 5-7 years related experience and a bachelor’s degree. Experience in either prospect research or prospect management is preferred.
The ideal candidate will also possess the following skills, abilities and competencies:
Familiarity with a broad range of research techniques, including print-based and Internet research, searching of electronic databases, interviewing, and the use of other appropriate sources and methods.
Excellent customer service skills, with an emphasis on relationship building.
Tact, discretion, diplomacy and the ability to deal with confidential information sensitively.
Ability to work with front-line fundraising officers in a team-oriented approach.
Ability to work independently and as part of a team; superior organizational, project management, and analytical skills.
Honesty and trustworthiness, strong interpersonal skills, an even disposition and the abilities to interact effectively, politely and efficiently with people from all backgrounds.
Ability to manage multiple clients, prioritize, and meet frequent deadlines.
Excellent written and verbal communication skills, including strong editing, spelling and grammar skills and the ability to communicate effectively and efficiently with co-workers and constituents.
Ability to anticipate needs and show initiative in managing and promoting new projects.
A sense of curiosity and enthusiasm towards learning is desired.
Additional information To Apply
Applications must include a current resume and a cover letter detailing applicable experience and accomplishments.